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  • Speakers Are Tested During An On-Site Service Call
    Speakers Are Tested During An On-Site Service Call

    Speakers Are Tested During An On-Site Service Call

    We maintain all the tools necessary to provide efficient service. This keeps your costs and downtime to a minimum.
  • System Upgrade Rack Wiring Diagram
    System Upgrade Rack Wiring Diagram

    System Upgrade Rack Wiring Diagram

    Comprehensive system wiring diagrams are created for every project we perform. This system upgrade drawing includes new components as well as existing components. Every cable and device in the system is included. Wire labels are placed on each end of every cable in order to simplify system support.
  • Field Wiring Diagram
    Field Wiring Diagram

    Field Wiring Diagram

    This field wiring diagram shows every cable and component to be installed. Wiring diagrams like this are important for efficiency during the design, installation, and support phases. All changes during project implementation are added to the drawing to ensure 100% accuracy.
  • Rack Wiring Diagram
    Rack Wiring Diagram

    Rack Wiring Diagram

    Comprehensive system wiring diagrams are created for every project we perform. This rack wiring drawing includes every cable and device that is installed in the equipment rack. Labels are prepared from this drawing that are attached to each end of every cable. Drawings like this enable efficient support and also make it easy to recommend system upgrades.
  • System Upgrade Field Wiring Diagram
    System Upgrade Field Wiring Diagram

    System Upgrade Field Wiring Diagram

    Comprehensive system wiring diagrams are created for every project we perform. This system upgrade drawing includes every field component including existing products. In addition to helping our technicians install the system, this type of drawing helps us provide efficient and timely support.

Support is an important part of every technology system. Even though we only use products that meet our high standards for quality and reliability, equipment failures can never be totally avoided. If you don’t experience any equipment failures, you may still have questions about your system or its individual components.

Your system is covered by a one-year warranty. Under this warranty, we will repair or replace defective products at no cost for parts or labor. After your warranty expires, we continue to provide the same exceptional level of support at reasonable prices.

We are standing by to answer your e-mails and phone calls when you have problems, questions, or concerns. If we can’t achieve a resolution via e-mail or phone, our service manager will work with you to schedule on-site service and keep system downtime to a minimum. Because of our standardization approach, we can often draw replacement equipment directly from our stock which prevents delays due to shipping and receiving.

We continue our comprehensive record collection during the support phase. We maintain detailed service records and we can look back at system drawings, operation manuals, and other documents that we created and accumulated during the design-build-install stages of your project. This lets us achieve timely resolutions and keeps your costs down after your system warranty has expired.

Now that you understand our process, let us look at how OTHER FIRMS do it.

Contact Us

Call us Monday through Friday between 8am and 5pm at (501) 758-8029 or toll-free at (888) 758-4728. Otherwise, fill out the form below and we will contact you promptly.
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